Owner FAQs

• How do you screen potential tenants?

  We conduct a comprehensive screening process that includes credit checks, employment verification, rental history, and criminal background checks. Our aim is not just to find a tenant but to find the right tenant. This meticulous approach has resulted in a less than 1% eviction rate, ensuring stability and reliability for your rental property.

• What is included in your flat fee pricing?

  Our flat fee covers the core aspects of day-to-day property management, ensuring a hassle-free experience for you. This includes lease enforcement, rent collection, customer service, and providing detailed property accounting services and statements. Our transparent pricing means you only pay for what you need without any hidden costs. For services outside this scope, such as marketing your property or tenant placement, we offer a variety of a la carte options (including tenant placement) that you can purchase as needed. This flexibility allows you to customize the level of service according to your specific requirements.

• How do you handle maintenance and repairs?

  We prioritize quick and effective responses to maintenance issues to ensure they are handled efficiently and to the satisfaction of both tenants and landlords. Our network of trusted contractors means that your property is cared for by professionals who deliver quality work promptly. We also provide an online portal for easy reporting and tracking of maintenance requests.

• What makes Flat Fee Landlord different from other property management companies?

  Beyond our commitment to transparency and our flat fee pricing model, what truly sets us apart is our focus on not just managing properties but enhancing your financial well-being. Our goal is to grow your wealth and net worth through real estate investing. We make real estate investing easy by providing education, tools, and resources designed to help you build and expand your real estate investment portfolio. We’re here to ensure your experience is profitable and stress-free.

• Can I cancel my contract if I’m not satisfied?

  Absolutely. We offer cancel anytime and long-term contract options. We strive to provide the best possible service, but if you decide that Flat Fee Landlord isn’t the right fit, you can cancel your service based on the agreement you decide on. It’s part of our commitment to fair and flexible service.

We hope these answers help clarify how we can assist you with your property management needs. If you have more questions or need further information, don’t hesitate to reach out. We’re here to help you make informed decisions about your property management.